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Innovations in Government: From Transition to Transformation

Improving Government Performance

by Anna Lafferre

Improving government performance. It’s the mission of The Performance Institute, the goal of our new series of events called Innovations in Government and the overall objective of the Obama Administration.

Like many things, improving government performance is easier said than done. In order for the federal government to perform well as a whole, each agency must perform well individually. For that to happen, each agency leader must consider performance an important goal and so on down the line.

Recently, Senator Daniel Akaka (D-HI) introduced legislation that would require agencies to provide all managers with regular, ongoing training on management skills, employee rights and general leadership. The goal of the Federal Supervisor Training Act of 2009 (S.674) is to improve accountability and leadership in the federal supervisor ranks. The Act has three major requirements: new supervisors must receive training in the initial 12 months on the job, with mandatory retraining every three years on how to work with employees to develop performance expectations; mentoring for new supervisors and training on how to mentor employees; and training on the laws governing and the procedures for enforcing whistleblower, collective bargaining and anti-discrimination rights. The bill would also set new performance expectations for managers. Based on the results of their own evaluations, managers would receive training in areas identified for improvement.

“The performance of our federal employees and managers is essential to the success of our government. We will do well to invest in them through training and professional development,” said Senator Akaka, Chairman of the Homeland Security and Governmental Affairs Subcommittee on Oversight of Government Management, the Federal Workforce and the District of Columbia.

The Institute is a proud supporter of the Federal Supervisor Training Act and hopes that government will continue to support the training of its managers to deliver superior services to taxpayers.

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Posted in Performance Wire

2 comments to “Improving Government Performance”

  1. management by objective (MBO) has proven itself for decades. No reason to re-invent the wheel.

    This when combined with zero based budgeting could within five years reduce the over-sized workforce and create a more competetive and responsive Federal Government.

  2. Improvement of all processes should be an ongoing thing in government. Just because something works or this is the way we always do it does not mean that it cannot be improved on.

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